Quality leads create more conversions.<\/p>\n
But what exactly does \u201cquality\u201d mean when it comes to leads? Put simply, quality leads are those with a higher likelihood of moving down the sales funnel from awareness to interest to intent to conversion. <\/p>\n
Finding quality leads doesn\u2019t happen by accident. To achieve this goal, brands need a lead qualification process that effectively pinpoints key characteristics that make potential customers more likely to become loyal buyers.<\/a><\/p>\n To help you get started, we\u2019ve got 10 expert tips for improving lead quality.<\/p>\n<\/p>\n Lead qualification typically takes the form of stock questions that depend on your offering. For example, if you\u2019re selling insurance you might ask questions about age, current health conditions, and previous medical histories. If you\u2019re selling a B2B service, you might ask a lead if they\u2019re the one in charge of the decision-making. If not, you may need to speak with someone else.<\/p>\n An effective lead qualification process helps eliminate leads that aren\u2019t currently in a position to buy, in turn allowing sales teams to focus their efforts more likely prospective purchasers. This also lets businesses funnel prospects that aren\u2019t quite ready for sales into future marketing campaigns so they can stay in the loop about any updates and reach out again when they\u2019re ready to take the next step.<\/p>\n So why are you getting bad leads in the first place? If prospective customers are interested in your product, what\u2019s standing in the way?<\/p>\n Three causes are common culprits of bad leads:<\/p>\n Are your PPC purchases returning leads that are actually qualified to make purchases or just providing more generic lead details? If so, consider more specific PPC guidelines or changing PPC providers.<\/p>\n Have you covered your entire sales funnel, or are you only offering early-funnel conversion opportunities? Are your offers for free materials that have nothing to do with your business? Do you have calls to action on your website<\/a>? Are they shiny and compelling?<\/p>\n Do your landing pages conform to best practices? Does the text actually describe the offer? Does the text help to qualify WHO should be filling out the form? If the answer to those questions is “yes”, you should consider adding more qualifying fields to your forms. Find out from sales what their top 3 qualifying questions are, and put them on your forms.<\/p>\n Image Source<\/a><\/p>\n Getting more qualified leads means making sure you know who your audience is<\/a> and what they\u2019re looking for. Start by creating your ideal buyer persona<\/a>. Maybe you\u2019re looking for a business decision-maker with access to capital and the drive to solve specific pain points within their organization.<\/p>\n While the ideal audience will differ for every company, defining this audience goes a long way toward improving lead quality.<\/p>\n Here, tools like Google Analytics<\/a> can help pinpoint your audience.<\/p>\n Image Source<\/a><\/p>\n Along with your audience, choose keywords<\/a> that align with what your brand is trying to sell and what qualified leads want. Achieve this goal with keyword research: See what comes up when you search your target keywords, such as the top-ranking posts and the most popular questions.<\/p>\n Using this data, create content, forms, and offers that reflect buyer preferences and align with your offerings.<\/p>\n Consider solutions like Google Ads<\/a> to find your ideal keywords.<\/p>\n Image Source<\/a><\/p>\n Targeted content<\/a> helps you get ahead of potential questions or concerns. By creating landing pages and FAQs that address common issues and answer common questions before your sales team connects with leads, you can reduce the amount of time staff spend covering common ground and instead let them focus on the details of making a sale.<\/p>\n Try HubSpot\u2019s survey tools<\/a> to find out what your audience wants.<\/p>\n Image Source<\/a><\/p>\n By developing detailed contact forms<\/a>, marketing teams can reduce the risk of sending unqualified leads to sales times.<\/p>\n First, ensure that all relevant form fields are required. These may include company name, contact email address, the full name of a potential lead, and their position within the organization.<\/p>\n It\u2019s also worth creating forms that allow potential customers to describe their current pain points along with the type of solution or service they\u2019re looking to find.<\/p>\n Use HubSpot\u2019s Free Online Form Builder<\/a> to create targeted forms.<\/p>\n Image Source<\/a><\/p>\n While more detailed forms can help increase total lead quality, they can\u2019t guarantee that decision-makers are the ones reaching out.<\/p>\n Instead, companies can boost lead quality by proactively identifying decision-makers<\/a> and initiating conversations. Start with a look at your current clientele: What role(s) do decision-makers in these companies usually hold? Then, do some research on prospective clients to see who holds similar positions and reach out to them directly. Not only does this increase the overall quality of the lead \u2014 provided you create compelling content \u2014 but also streamlines the sales process.<\/p>\n Solutions like people.ai <\/a>can help you find decision-makers.<\/p>\n \u00a0<\/p>\n Image Source<\/a><\/p>\n The sheer amount of leads that companies can now generate from both traditional marketing campaigns and PPC efforts means that it\u2019s easy to get overwhelmed and lose the plot on who\u2019s qualified and who\u2019s not<\/p>\n As a result, it\u2019s worth automating both contact and evaluation processes where possible. For example, email automation<\/a> tools can help take care of reaching out to potential prospects without having staff compose hundreds and hundreds of messages, while automated evaluation software can pinpoint potential issues with collected data that may indicate a prospect is not ready to buy.<\/p>\n Check out HubSpot\u2019s Marketing Automation Software<\/a> to streamline key tasks.<\/p>\n Image Source<\/a><\/p>\n Sales and marketing are two sides of the same coin, but often end up on opposite sides of the lead qualification process.<\/p>\n While marketing focuses on bringing in new leads, sales wants to make sure these leads are qualified before putting in the time and effort required for conversion. If sales teams feel like marketing isn\u2019t delivering quality leads, and marketing thinks that sales is being too picky, the result is a disaster waiting to happen.<\/p>\n Instead, align sales and marketing<\/a> from the get-go. Sit both teams down in a room and hash out what a great lead looks like, what getting these leads required, the process of handing off leads from marketing to sales.<\/p>\n Products like Ruler Analytics<\/a> help with this alignment at scale.<\/p>\n Image Source<\/a><\/p>\n Sometimes it\u2019s OK to take the easier route. Instead of building a new lead roster from scratch, it\u2019s worth asking current customers for referrals<\/a>. You can offer them discounts or other benefits, but if they like what you\u2019re doing it shouldn\u2019t take much convincing to have them pass on the contact data of decision-makers in similar companies, or to reach out on your behalf.<\/p>\n Consider a solution like Referral Factory<\/a> to streamline this process.<\/p>\n Image Source<\/a><\/p>\n To ensure your lead quality is stable, track your initial and repeat sales conversions<\/a>. If you notice that either one of these metrics is falling, it may be worth reexamining lead qualification processes to ensure that the leads you\u2019re generating have the means and motive to make a purchase.<\/p>\n Act-On<\/a> can help you track relevant lead data across your organization.<\/p>\n Image Source<\/a><\/p>\n Last but not least? Don\u2019t get stuck in a rut. If current lead generation tactics aren\u2019t delivering the quality you want, make changes<\/a>. Rethink your keyword strategy, create new content, or broaden your target market. In other words, focus on the outcome, not the operations, to inform your lead generation.<\/p>\n3 Reasons Why You\u2019re Getting Bad Leads<\/h2>\n
1. Poor quality pay-per-click (PPC) leads<\/h3>\n
2. Ineffective offers and calls to action<\/h3>\n
3. Lack of targeted landing pages<\/h3>\n
1. Define Your Audience<\/h3>\n<\/p>\n
2. Choose Your Keywords<\/h3>\n<\/p>\n
3. Create Targeted Content<\/h3>\n<\/p>\n
4. Develop Detailed Forms<\/h3>\n<\/p>\n
5. Identify Decision-Makers<\/h3>\n<\/p>\n
6. Automate Where Possible<\/h3>\n<\/p>\n
7. Align Sales and Marketing<\/h3>\n<\/p>\n
8. Ask for Referrals<\/h3>\n<\/p>\n
9. Track Your Data<\/h3>\n<\/p>\n
10. Make Changes as Needed<\/h3>\n<\/p>\n